Creating a good name, a good image, a spirit of improvement, and the continuous satisfaction of each and every one of our Interest Groups can only be achieved by the commitment of each and every one of the people making up aido.
Ethical behaviour is essential if we are to encourage the values of our organisation and in short our best asset, the culture of aido, so as to increase the confidence and satisfaction of our main protectors, our clients.
This commitment is what we have wanted to reflect in this Corporate Ethical Code, which must be shared, assumed, and implemented by the whole of the Organisation.
Emilio Pérez Picazo
Director General
January 2010
1.Objective.
The objective of this Corporate Conduct Code is to establish the principles and values that aido expects from its personnel and also from its collaborators in the carrying out of its activities.The Ethical Code is in keeping with the values of the Organisation and is designed to help us fulfil its mission.
2. Scope of Application.
This Code of Conduct will be applicable to all personnel contractually linked to aido.
Those Interest Groups having a significant and active interaction with aido in the opinion of the Governmental Bodies of the Organisation will be made familiar with the contents of the Code of Conduct so that they will see themselves as participants in the same.
3. General action principles.
On the basis of the values, the aido personnel will adapt their actions to the following principles: Ethical Conduct; Professionalism; and Confidentiality as behavioural models with a view to achieving the strategic commitment marked through the Vision and Mission of the Organisation, as defined below:
Mission
Bringing value to companies at a local, national, and international level through the developing and implementing of projects and activities of Research, Technological Development, Innovation, and Training.
Vision
Being a centre of technological excellence in the field of the optical technologies used.Principles of Action.
a. Ethical Conduct
Acting independently with moral integrity and respect for people in the carrying out of its daily activities, which requires:
✔ Conflict of interests: acting to place the interests of the Organisation above any personal or third party interests that may influence decisions, action, services, or advice in the name of aido.
✔ Loyalty and good faith: always acting faithfully in accordance with the principles of loyalty and good faith towards the Organisation, hierarchical superiors, equals, and collaborators, together with respect for third parties with which a professional relationship is maintained.
✔ Information integrity: The information handled under the heading of the responsibilities of the AIDO personnel must be treated and reflected in a complete, precise, and truthful manner.
✔ Privileged information: This kind of information which is obtained as a result of the corresponding functions of the aido personnel will not be disseminated for one’s own benefit or for that of third parties.
✔ Confidentiality: The worker contracted will observe confidentiality and discretion regarding the productive methods, processes, operations, and data related to aido during the providing of his/her services. Once the labour relationship has ended, the employee may not communicate to anyone not belonging to aido any of the secrets, procedures, methods, information, or business or industrial data referring to aido’s business or finances.
This principle still continues to be valid even after the termination of a contractual situation with aido.
b. Commitment with the Organisation
The aido personnel must be governed by principles of action in the carrying out of their professional task:
Client orientation: Client satisfaction must be aido’s raison-d’être. Their needs and expectations must be known so that we can strive to satisfy them.
✔ Commitment with the Interest Groups: aido considers all Interest Groups to be indispensable for the achieving of its objectives regarding growth and the improvement of the quality of the service, aiming to establish in this manner relations based on trust and mutual benefit.
✔ High Technical Qualifications: The Organisation must encourage continuous training so as to contribute towards the professional development of the whole of the personnel and hence excellence as an Organisation.
✔ Productivity and Excellence: aido has a vocation for leadership; it must maintain a constant search for better ways of carrying out the processes, their management, and the efficiency of the organisation. This must allow aspiring to the achieving of results in the most efficient and productive way possible in the carrying out of the functions and activities of aido.
✔ Interest in people: Teamwork, cohesion, and a good relational atmosphere will be encouraged.
✔ Commitment to the results: The aido people are the only guarantee of success of the aido Project, and because of this the whole personnel must be strongly committed to participation and integration so as to be able to obtain the results that lead to success.
✔ Corporative Social Responsibility: The extent of aido’s activities transcends to the core of the people that make it up, having a considerable effect on the nearest environment, the improvement of which is supported by aido.
c. Ethics and Laws
The objective of aido is that everyone bases his/her behaviour on the ethical and normative principles given below:
✔ Collaboration: aido creates a favourable atmosphere for the existence of an environment of cooperation and teamwork so as to make better use of all knowledge and resources. All employees must collaborate with the other organisational areas and people who make up aido, placing at its disposal all capacities allowing the achieving of the objectives and interests of the Organisation.
✔ Commitment to the Environment: aido undertakes to take an active and responsible part in the conservation of the environment, owing to which all employees must be familiar with and assume the criteria of respect and sustainability. This is done by adopting habits and behaviour related to good environmental practice.
✔ Dedication: The aido personnel must work efficiently during the working day by making the best use of their time and the resources that the company places at their disposal.
✔ Training: All aido employees must take an active part in the training plans that are placed at their disposal, becoming involved in their own development and undertaking to keep updated the necessary knowledge and competences with the aim of providing value to the Organisation and to society in general.
✔ Information: aido's personnel will provide their superiors with truthful, necessary, complete, and precise information on the progress of the activities in their field of competence; and their collaborators and/or colleagues with whatever is necessary for the carrying out of their duties.
✔ Innovation: aido's personnel will promote continuous improvement and innovation so as to achieve maximum quality from profitability criteria.
✔ Legality: aido's personnel will behave in a ethical manner and will comply strictly with the legislation applicable in each case. All employees must be familiar with the laws that affect their work, requesting if appropriate the precise information from their superior or from the corresponding department.
✔ Prevention of Occupational Hazards: aido's personnel must comply with preventive measures on security by using the individual and collective protection resources that the Organisation places at their disposal. All employees must comply with the regulations on health and safety at work and watch over the safety of clients, suppliers, collaborators, and in general anyone who may be affected by the carrying out of their activities.
✔ Effective equality: aido promotes the professional and personal development of all its employees, ensuring equal opportunities by means of the commitments made. No form of discrimination will be acceptable in the professional environment because of race, colour, sex, religion, political opinions, origin, or disability.
✔ Relationship with suppliers: aido will assess its suppliers, collaborating companies, and main players so as to achieve service quality by basing the relations established with them on confidence and mutual benefit.
✔ Use of the resources of the Organisation: aido places at the disposal of the personnel for the providing of the service the assets, tools, and technical and computer resources that they need, answering for and having to provide compensation for any damages that they may cause it by the negligence of action or omission.
4. Compliance with the ethical code
This Ethical Code will be communicated to all aido personnel, including the new workers who are taken on by the Organisation.
Any queries that may arise concerning the contact of the Ethical Code may be consulted with a hierarchical superior or with the department that has produced the document.
5. Coming into effect
This Code of Conduct will come into effect as from its publication and will affect the whole of the personnel.It must be revised by the Human Resources Department and periodically updated.
6. Interpretation and follow-up
The interpretation and follow-up of this Ethical Code corresponds to the Executive Committee with the approval of the aido Management.
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